Terms and Conditions

1. Seasonal Operation

Yaso Crackers is an online seasonal store, active only during the Diwali festival period. Orders can be placed and fulfilled only during this time.

2. Service Area

We only deliver within Chennai city limits. Orders placed outside of this service area may be canceled and refunded.

3. Age Restriction

By purchasing fireworks from us, you confirm that you are 18 years of age or older, as required by law to buy and use crackers.

4. Order Processing

Orders are processed on business days (Monday to Saturday).

We aim to dispatch all orders within 1 business day, with delivery expected in 2–5 business days.

During peak season, slight delays may occur due to high demand.

5. Product Availability

All products are subject to availability. In rare cases, if an item is out of stock, we may offer a substitute of equal or higher value or issue a refund.

6. Pricing and Payment

All prices are listed in INR and are subject to change without prior notice.

Full payment must be made online at the time of order. We do not offer Cash on Delivery (COD).

7. Shipping Policy

Shipping is available only in Chennai.

Shipping charges (if applicable) will be shown at checkout.

Free shipping may be offered for orders above a certain value.

8. Cancellations and Refunds

Orders cannot be canceled once confirmed and dispatched.

In case of a damaged or incorrect item received, please contact us within 24 hours of delivery with proof (photo/video). We will review and provide a resolution.

9. Safety Disclaimer

Firecrackers are hazardous materials and must be handled with care.

Yaso Crackers is not responsible for any accidents, misuse, or injuries caused after delivery.

Please follow all local laws and safety guidelines while using fireworks.

10. Legal Compliance

We comply with all government regulations regarding the sale of fireworks, including eco-friendly cracker norms as applicable.